Training Resources

Ricoh remains committed to providing The UPS Store ® and Mail Boxes Etc. ® centers with meaningful training, designed to strengthen both franchisee and associate competency levels.

Initial Onsite Training

Initial on-site MFP training will be scheduled by your Ricoh sales professional and facilitated by Ricoh sales and service professionals. Please reference the Ricoh Installation and Training Checklist provided in the Support Documents link of this website for additional detail.

Additional Training Resources

To enhance your learning experience, we offer a number of different training venues and informational resources to support your learning efforts that include:

Ricoh Event Based Training

Event based training designed to improve technical competencies, target markets, key applications and best practices. Some of these events include:

  • Doc Squad Training Support
  • Local Training Workshop Events
  • Production Print Seminars
  • Technology Briefings

These events vary by area so please contact your local Ricoh Sales Executive or Ricoh Regional Account Executive to find out what is available in your specific location.

Ricoh Online Resource Center

Dedicated Ricoh website for The UPS Store ® and Mail Boxes Etc. ®  franchisees that provides easy access to program support information, technical guides, marketing ideas and much more.

Ricoh Learning Portal

Advanced web-based training, designed to provide continuous education through selected technical and marketing courseware.

Ricoh Welcome Kit and Business Booster Program

As a Ricoh customer, you will be provided an informative welcome kit plus a comprehensive sales and marketing roadmap to assist you in becoming a profitable, highly competitive provider of digital print solutions.

 


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Ricoh Commitment

Ricoh USA, Inc.  is committed to The UPS Store® and Mail Boxes Etc.®. We work hard to deliver powerful and efficient digital print solutions supported by a world-class service and support organization. We are strong, responsive and focused on your needs. We will continue to deliver all the advantages you have come to expect from IKON — and much more.